You’re eligible for a full refund of the purchase price, including original shipping costs, if your return is the result of an error on the part of Mystic Visions Publishing. If purchased from another bookseller, see their respective refund and return policies. If you receive the incorrect book or if it arrives damaged, you’ll also be refunded return shipping equal to the original charge. To receive a refund, you must return your item directly to Mystic Vision Publishing within 30 days of the estimated delivery date and in the same condition you received it in.
For books returned as ‘Not as described,’ return shipping amounts are refunded at the bookseller’s discretion. If the seller disagrees, only the book price and original shipping will be refunded. Mystic Vision Publishing will not refund the purchase price or shipping amounts on behalf of the seller.
Book Did Not Arrive
You’re eligible for a full refund of the purchase price, including shipping costs, if your book hasn’t arrived as of the Estimated Delivery Date, up until 30 days past. If Mystic Vision Publishing provides tracking information indicating the book has arrived, the refund request is void. A refund request for the reason ‘item did not arrive’ will automatically be completed 7 days after the refund request is initiated through your Mystic Vision Publishing account.
Once a return/refund request has been canceled, you cannot submit another return/refund request.
BOOKS SIGNED BY AUTHOR.
There are no refunds available for books signed by the author.
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